Never Miss a Customer Enquiry
Handle product inquiries, returns, order tracking, and routine requests using intelligent AI agents. Automate common interactions while ensuring every customer enjoys a smooth, reliable experience
Retail support never stops, and neither should your service
Handle Calls & Messages 24/7
Answer customer calls, texts, and online messages instantly so no enquiry or order gets missed.
Manage returns, tracking &orders instantly
Automatically track orders, reservations, or click-and-collect requests, keeping your store or online operations organised.
Answer Common Questions
Provide instant answers about products, availability, store hours, or returns, saving your staff time and improving the customer experience.
Built For Every Business
ConnectToday works across all types of retail. Whether you run a shop on the high street, an online store, or a hybrid business, our AI keeps customer enquiries answered and operations running smoothly.
Physical Retail Stores
Manage in-store product enquiries, availability questions, and customer calls automatically.
Specialty Retail
Handle questions about niche products, orders, and reservations instantly, without tying up your team.
Online Retail
Provide instant responses about orders, delivery times, and returns while keeping your online store efficient.
Hybrid Retail
Manage click-and-collect orders, store pickups, and online enquiries automatically, ensuring smooth customer experiences across channels.
Plus so much more
See ConnectToday in action
Customer Calls In Action
Hello, you’re through to Jordan at TrendyThreads. How can I help?
Hi, I bought a jacket and want to return it. Can you help with that?
Do you have your order number?
Yes, it’s 4578.
I’ve initiated your return and sent instructions to your email
Great, thank you.
Return Sorted
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Faster returns
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Reduces staff workload
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Improves customer trust
Hear ConnectToday
Listen how order questions are answered real time
Built for the needs of retail
From physical stores and specialty shops to e-commerce brands and hybrid retailers, customer enquiries never stop. ConnectToday handles calls, messages, and online enquiries automatically, so your team can focus on sales, service, and growth while every customer gets a fast, professional response.
Always Available for Your Customers
Customer calls, messages, and online enquiries happen constantly. ConnectToday answers them instantly, so no order, question, or enquiry is missed.
Easily scale your retail services with AI-powered agents
Handle spikes during sales, holidays, or new product launches. Let AI manage routine inquiries while your team focuses on high-value interactions. Keep service seamless and professional at any level of demand.
Effortless & Customised
We build and tailor your AI for your retail business. Monitor conversations and step in whenever needed, while ConnectToday handles routine enquiries automatically, keeping your store or online business running efficiently.
What to expect with ConnectToday
80%
Of retail enquiries go unanswered outside business hours. ConnectToday ensures every call, message, or online enquiry is handled immediately.
5
Hours a week freed-up from using connect today to handle your enquiries
50%
Of missed orders happen due to slow or disorganised communication. ConnectToday tracks orders and responds instantly.
50%
Of shoppers expect fast replies. ConnectToday provides instant answers about products, availability, and delivery.
Seamless Integration with your tools
Always Connected
Instant Responses
Customers get answers, place orders, and resolve issues 24/7 no waiting, no frustration.
Reduce Workload
Automate FAQ's & routine order tasks so your staff can focus on your customers.
Grow Your Retail Business
Handle busy periods, take on more customers, and scale without extra staff.